Q: How long until my order ships?
A: Each Porter Gulch jewelry piece is made to order. My turnaround time is generally around 3 weeks.
Q: What shipping carrier do you use?
A: I ship via FedEx with insurance. A signature is required upon delivery.
Q: What if my ring doesn't fit?
A: Most rings can be resized. The cost of resizing varies from ring to ring. Basic resizing starts at $25 for sterling silver rings, $35 for 14-karat gold rings, and $40 for 18-karat gold rings. Contact me to request a quote for resizing.
Q: Do you accept returns or exchanges?
A: Yes. Please see our return policy.
Q: Can I see Porter Gulch jewelry in person?
A: Yes. I meet with clients in Union Square in San Francisco. Contact me to schedule an appointment.
Q: Do you offer engraving?
A: Yes. I partner with a talented local engraver who offers a variety of options. Contact me for more information.